Less than a year after DeKalb County extracted a $596,000 cash payment, new ambulance units for Dunwoody and Stonecrest, and another $1.3 million in service improvements from American Medical Response, the county is now looking for a new emergency ambulance transport provider.
The RFP (which can be seen at http://bit.ly/2JlaolI ) is intended to improve countywide ambulance response times and patient care.
"The RFP also gives municipal leaders within DeKalb County the flexibility to enhance levels of service by creating designated service areas within their jurisdictions," DeKalb County ECO Michael Thurmond said in a statement.
Proposals are due by April 12. The firm that wins the contract will incur financial penalties if it is unable to answer 90 percent of high-priority calls within 12 minutes. The RFP indicates there were 100,051 EMS dispatch calls for ambulances in DeKalb County in 2018. There were 130,842 workload hours for all ambulances in the system during the year ending October 31, 2018.
The last page of the 360-page RFP document is a map of the county's 26 fire stations and their respective territories. About 80 percent of the pages in the RFP are devoted to a reproduction of the county's Fire Rescue Employee Manual.
