Despite persistent complaints about ambulance response times, DeKalb County CEO Michael Thurmond on Tuesday urged county commissioners to agree to a new five-year contract with American Medical Response.
Thurmond said a review of the county's emergency medical response system found fault with the contract that AMR obtained in 2013. That contract was scheduled to expire in 2018 but was renewed on a short-term basis in 2019.
Earlier this year, the county began relying on the county's medically trained fire and rescue personnel to supplement AMR to ensure that personnel and equipment arrive on scene as quickly as possible. Fourteen percent of DeKalb County firefighters are licensed paramedics, the county says.
In a lengthy presentation to commissioners at their regular meeting, Thurmond said that AMR was the highest scoring provider in an eight-month review that included representatives from the DeKalb County Fire Rescue Department, E-911, the DeKalb Medical Examiner’s Office and the CEO’s office.
"The emergency ambulance service provider recommendation is the product of public feedback, detailed evaluation, numerous meetings and discussions," Thurmond said in a statement.
